Display Brightness Isuue

[Gautam_Br]

Hi there,

I am using a HP 15-r033tx notebook pc running on Windows 8.1, but I am unable to control the brightness of my display which is too bright, whereas my sound controlling hotkey is working fine. Kindly please help.

Thanks a lot. 🙂

[The_Fossette · Accepted solution]

@Gautam_Br

I reviewed your post and I understand that the brightness keys are not working on your computer.

Don’t worry, I assure you I will try my best to get this sorted.

Are you able to increase and decrease the brightness from Display Settings(OS)?

Meanwhile, I recommend you update the BIOS and the graphics driver from the below link and check whether the issue is resolved.

BIOS: https://ftp.hp.com/pub/softpaq/sp88501-89000/sp88925.exe

Intel: https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69589.exe

Nvidia: https://ftp.hp.com/pub/softpaq/sp65001-65500/sp65477.exe

Let me know how it goes and you have a great day!

P.S: Welcome to the HP Support Community 😊

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!

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