Display Driver Failed to Start

[BriGuyAZ]

Hi all, So recently, a few days out of warranty, my new laptop decided that it's display driver was going to fail. This sucks. The backup windows driver will not allow my screen to adjust brightness, go into nighttime mode (blue light filter) or project it seems. I don't know much about computers, but I'm fairly capapble so I decided to youtube it. Not my best moment. My older brother is quite the computer guy,  and he directed me towards the driver downloads. Although, I'm using windows 10 version 1909, which apparently there is no display driver available for dl yet. What can I do?!?! Please help!

Brian

[asmita6658]

Hi @BriGuyAZ

Welcome to the HP Support Community. I'd be happy to assist you with the display issue. 

Let's try these steps to re-install the display driver -

1) In the search box on the taskbar, type Device Manager, and then select Device Manager from the list of results.
2) In Device Manager, expand Display Adapter. 
3) Right-click on the Display Adapter, and then select Uninstall device > Delete the driver software for this device check box > Uninstall.
4) Restart the computer. 
 

 Also, try updating the computer - 

Step 1 Windows Updates - 
1) In the search box, type and open Windows Updates. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer. 

Step 2 HP Support Assistant Updates - 
1) In the search box, type and open HP Support Assistant. 
2) Check for updates. 
3) If the updates are available, click on install and restart the computer.  

Hope this helps! Keep me posted. 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

[BriGuyAZ]

I am trying all this as a solution, will keep you updated as to whether or not it works.

[BriGuyAZ]

This did not take care of my issue. I am still not running on my installed video card/driver. It's running the Window's backup driver instead.

[lokesh750]

its not works