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HP Recommended
HP ENVY x360 14 inch 2-in-1 Laptop PC 14-es0000 (743S9AV)
Microsoft Windows 11

I am facing an issue where after updating the BIOS my display is not fixed. Everytime when i am starting my system Desktop display changed to portrait instead of landscape.

2 REPLIES 2
HP Recommended

Hi @SamratKapoor,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

It sounds like the BIOS update might have reset some settings or caused a compatibility issue with the display orientation. Here’s how you can fix this problem.

 

Change the Display Orientation:

Manually correct the display orientation:

Windows:

  1. Right-click on the desktop and select Display settings.
  2. Scroll down to the Display orientation drop-down menu.
  3. Select Landscape and click Apply.

If the display orientation changes every time you reboot, proceed with the next steps.

Update or Reinstall Display Drivers:

Update the drivers:

  • Open Device Manager (Press Win + X and select Device Manager).
  • Expand Display adapters.
  • Right-click your display adapter (e.g., Intel UHD Graphics or AMD Radeon) and select Update driver.
  • Choose Search automatically for updated driver software.

Reinstall the drivers:

  • Right-click the display adapter and select Uninstall device.
  • Restart your system. Windows will automatically reinstall the drivers.

Reset the BIOS Settings:

If the BIOS update changed settings related to display:

  1. Restart your laptop and enter the BIOS/UEFI setup (Esc, F10, or another key specific to your system).
  2. Look for an option to Restore Defaults or Reset to Factory Settings.
  3. Save and exit the BIOS.

Run Windows Troubleshooter:

  1. Press Win + I to open Settings.
  2. Go to System > Troubleshoot > Other troubleshooters.
  3. Run the Display or Hardware and Devices troubleshooter.
Raj_05
HP Support Community Moderator
HP Recommended

Check Startup Apps and Scripts:

If a program or script is causing the change:

  1. Press Ctrl + Shift + Esc to open Task Manager.
  2. Go to the Startup tab and disable any apps you suspect might alter display settings.

Reapply the BIOS Update:

If the problem persists:

  • Visit the HP Support website and download the latest BIOS update for your model.
  • Reinstall it, ensuring there are no interruptions during the process.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Suppor 

Raj_05
HP Support Community Moderator
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