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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Display Panel

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09-10-2024 06:50 AM
Hi @Tushar001,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
I'm really sorry to hear about the issue with your HP Pavilion laptop. It sounds frustrating to deal with a panel problem so soon after purchasing it. I understand how disappointing this must be.
Please know that we’re here to support you and ensure that this matter is resolved as quickly and smoothly as possible. Your satisfaction is very important to us, and we want to make sure your laptop is functioning perfectly.
I request you to please share the requested details mentioned below in a private message.
In order to access your private messages, click the private message icon on the upper right corner of your HP Support Community profile, next to your profile Name.
Note: Do not share any of your personal information such as serial, phone number, email ID, etc.
- Serial number of the unit:
- Images that show the panel :
- Could you also mention how did this happen? Was there any external damage?
I hope this helps.
Take care and have a good day.
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Rachel571
HP Support
Sneha_01- HP support