Display Port not connecting

[ii_Am_Quake]

Device: HP ENVY x3600
Processor AMD Ryzen 5 4500U with Radeon Graphics 2.38 GHz
Installed RAM 8.00 GB (7.36 GB usable)
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

OS: Windows 11

Dock: HP USB-C Dock G5, 5TW10AA#ABB

Monitor 1: LG 32MN500M-B

Monitor 2: LG 32UD59-B

Hello All,

So I connected my laptop to both displays via HDMI and the both worked one at a time. I currently have Monitor 1 connected through the dock via hdmi working properly. I had Monitor 2 connected through via display port but I could not get a picture when it was the only monitor connected or with both. I installed new drivers on the dock and pc is updated. I checked the USB-C port which does support Display Port Alt but I still cannot seem to get a picture when connecting through the display port. 

Let me know if you have any recommendations whether its settings or hardware/adapters.

Thanks!

[banhien]

@ii_Am_Quake 

What is your machine ? Not all USB-C ports are the same. USB-C port on your machine may NOT be compatible with your dock.

Regards.