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‎12-15-2025 12:50 PM

HP Recommended

I have a HP Elitebook x360 1030 G4 which is connected to a HP USBc Dock. I have two Lenovo L27h-4a monitors. Monitor 1 (main monitor) is connected via HDMI into the dock. Monitor 2 is connected via Display Port to Display Port to dock. Elitebook connected to dock via USBc. For some reason I cannot adjust the display resolution on Monitor 2, it caps out at 1280 x 720. Monitor 1 is perfectly fine and can use native resolution but have it set to 1920 x 1080. Due to low resolution on Monitor 2, it’s effectively blurry. 

Initially I thought let me check cables but after replacing them all, swapping to both display port, and both to HDMI, nothing altered the blurriness (or display resolution). I also have a HP ProBook 440 G8 laptop which on the same set up works perfectly fine with both display resolutions sufficiently high, which makes me conclude nothing is wrong with monitors or cabling. I have also tested with a Macbook Pro and that also works perfectly fine. 

Can anyone help? From research the Elitebook should be able to display to two 1920 x 1080 displays. Much appreciated.  

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