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OMEN by HP 17-cb0060tx
Microsoft Windows 10 (64-bit)

OMEN by HP 15-dc1098tx

OMEN by HP 17-cb0060tx 

 

these two models have 144 hz display or 60 hz. Please provide details as their documentation is not clear at all.

3 REPLIES 3
HP Recommended

@prakshi,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you want to know whether the display has a 144Hz refresh rate.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I would like to inform you that both the laptops do come with 60Hz and 144Hz display panels and it depends on the model you purchase.

 

Both the models you have specified here come with a 60Hz display. If the computer comes with a 144Hz display then it will be specified in the product specification and if nothing is mentioned that means they have 60Hz display.

 

Below is the product specification page for both the models.

 

OMEN by HP 15-dc1098tx Product Specifications

 

https://support.hp.com/us-en/document/c06401099

 

OMEN by HP 17-cb0060tx Product Specifications

 

https://support.hp.com/us-en/product/omen-by-hp-17-cb0000-laptop-pc/26122176/model/30138379/document...

 

I hope that answers your question and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

HP Recommended

@The_Fossette , thanks for your reply. 

 

I have checked the link but there is some discrepancy in the below links,

 

Based on the below link, display details section does not mention about the refresh rate

Link : 

 

https://support.hp.com/us-en/product/omen-by-hp-17-cb0000-laptop-pc/26122176/model/30138379/document...

Display
17.3" diagonal FHD IPS anti-glare micro-edge WLED (1920 x 1080)

 

but as per this link - https://h20386.www2.hp.com/AustraliaStore/Merch/Product.aspx?id=7WY38PA&opt=&sel=NTB

Display Specifications Display 17.3" diagonal FHD 144 Hz IPS anti-glare WLED-backlit (1920 x 1080) Brightness 300 nits Color gamut 72% NTSC Touchscreen No Display 17.3" diagonal Full HD display

 

it is mentioned that the refresh rate is 144hz, so I got confused. If you can please confirm, as I have ordered the laptop based on the details mentioned in this link. If its not 144hz then I have to cancel my order.

HP Recommended

@prakshi,

 

Based on the specifications page the computer has a 144Hz display. I recommend you wait until you receive the computer and I am positive that it has a 144Hz display.

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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