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- Display blinks randomly in HP Pavilion 15 Notebook 15-e006TU

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03-30-2019 12:27 PM
From past few days, I notice my display blinks randonly. Sometimes it blinks so much that, the entire screen gets blurred up.
Is this related to lifespan of display or due to battery performance (it is not performing well and it's so bad that I can't work even for 30 min without power cable) ? Anyone any thoughts why is it so ?
Note: Also a point to bring to notice that, my screen has couple of black spots.
Thanks in advance
04-01-2019 04:29 AM
Hey there! @Pavilion-e006TU,
Does the issue persist on the BIOS page?
Have you tried checking with an external monitor does the issue persist?
If the issue does not persist on the BIOS page try updating the chipset, graphics driver and BIOS on the PC to the latest version.
Try updating the BIOS using this link. Click Here
Try updating the chipset drivers using this link. Click Here
Also, try updating the graphics driver using this link. Click Here
You can also update the drivers on the PC using the HP support assistant.
Refer this article to know more information about using HP support assistant. Click Here
Also, Try restoring the BIOS to default and check if it helps.
1. Turn off the computer and wait five seconds.
2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
4. Press F10 to Save and Exit.
5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
6. Follow the prompts to restart your computer.
Refer this article to further troubleshoot display issues with the PC. Click Here
Try running a system diagnostics test on the PC and check if the hardware components on the PC are functioning correctly.
Refer this article to know more information about running system diagnostics on your PC. Click Here
If the issue persists on the BIOS page. It is a hardware issue with the PC.
Please contact HP support for service options. Click Here
Let me know how it goes!
I hope you have a great day! 🙂
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
A4Apollo
I am an HP Employee