• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Locked

‎10-17-2019 09:49 AM

HP Recommended
Product: 15-bc014nl

Hi, I need to replace the display cable of my HP 15-bc014nl because the screen turns off and on again when I adjust its inclination and I thing it depends on the fact that it does not make good contact (someone had the same problem?). So I need to know which is the correct cable to buy and where I can find it. I hope you can help me. Thank you. 

Tags (1)
1 ACCEPTED SOLUTION

Accepted Solutions

‎10-17-2019 11:49 AM

HP Recommended

Hi.

The part number for the display cable is

856733-001

You can find at official reseller

https://it.eetgroup.com/search?query=856733-001

Or online

https://www.ebay.it/sch/i.html?_from=R40&_trksid=m4084.l1313&_nkw=856733-001

Starting on page 60 of service manual you can see the steps to replace the cable.

 

http://h10032.www1.hp.com/ctg/Manual/c06325755

 

Hope it helps.

David

Please click on thumbs up for thanks

Please accept as solution if answered your question

View solution in original post

Tags (1)
Was this reply helpful? Yes No
1 REPLY 1

‎10-17-2019 11:49 AM

HP Recommended

Hi.

The part number for the display cable is

856733-001

You can find at official reseller

https://it.eetgroup.com/search?query=856733-001

Or online

https://www.ebay.it/sch/i.html?_from=R40&_trksid=m4084.l1313&_nkw=856733-001

Starting on page 60 of service manual you can see the steps to replace the cable.

 

http://h10032.www1.hp.com/ctg/Manual/c06325755

 

Hope it helps.

David

Please click on thumbs up for thanks

Please accept as solution if answered your question

Tags (1)
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.