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- Display connected to Thunderbolt 4 not turning on consistent...

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02-23-2024 09:21 AM
Product: HP ZBook Power 15.6 inch G10 Mobile Workstation PC (7C3M3AV)
Operating System: Microsoft Windows 11
I have 2 displays, one is an HP Z27S the other is an LG 27UP600, my laptop is a new ZBook Power 15 G10. Both are connected to the DP ports on a brand new Thunderbolt 4 dock with new cables and have the same resolution and work fine with other thunderbolt docks. About 50% of the time, when the computer turns off the monitors for power savings or comes out of sleep mode, the LG monitor does not turn on. The computer shows the display is still connected and the only way to fix it is to unplug power and reconnect. I have updated all the drivers and BIOS and dock firmware according to the HP Support Assistant.
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