• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
Locked

‎08-18-2020 07:42 AM

HP Recommended
Product: HP x360 convertible
Operating System: Microsoft Windows 10 (64-bit)

I bought the HP Elitedisplay 14' and am unable to get it work with the my HP Pavliion x360. 

 

I get the message " display connection might be limited "

 

Please help , I'm unable to connect with Hp as well abstinence. I'm frustrated 

5 REPLIES 5

‎08-20-2020 12:53 PM

HP Recommended

@sidster_1

 

Welcome to the HP Support Community.

 

How are you trying to connect the monitor and the Laptop? and from where did you purchase the monitor?

 

Thanks 🙂


I am an HP Employee

Was this reply helpful? Yes No

‎09-03-2020 12:09 AM

HP Recommended

Hello , i purchased the elitedisplay monitor from amazon.com and was shipped to me from the US. I am using the c type cable as provided in the box. 

Was this reply helpful? Yes No

‎09-03-2020 05:51 PM

HP Recommended

Please help us with the product number of the Laptop to check the product specifications 🙂


I am an HP Employee

Was this reply helpful? Yes No

‎09-06-2020 04:31 AM

HP Recommended

Its the HP Pavillion x360 convertible 14-cd0xx

Was this reply helpful? Yes No

‎09-07-2020 04:30 AM - edited ‎09-07-2020 05:08 AM

HP Recommended

We would need the product number in specific 🙂


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.