• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP ProBook 430 G8 Notebook PC (2V656AV)
Microsoft Windows 10 (64-bit)

Hi, 

I have a HP ProBook 430 G8 Notebook connected to a i-tec docking station (C31HDMIDPDOCKPD100UK, https://i-tec.pro/en/produkt/c31hdmidpdockpd100-2/) via a USB-C cable.  I have 2 HP monitors connected to the dock, one with a HDMI cable and the other with a Display port cable.

 

When connecting  the dock to the laptop I get the message "Display connection might be limited".  I've checked for laptop updates, updated the firmware on the dock, changed cables and now I'm stuck on what else to do.  Can you advise?

 

Thanks,

 

Brian

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.