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‎02-03-2023 05:23 AM - edited ‎02-03-2023 05:23 AM

HP Recommended
Product: HP Spectre x360 2020
Operating System: Microsoft Windows 11

My HP Spectre x360 running Windows 11 seems to be blacking out from time to time. I checked event viewer, and I got the "Display driver igfx stopped responding and has successfully recovered" error.

 

I have already tried updating to the latest Intel version (from version 30 to 31) via Intel Driver & Support Assistant, but the problem persisted. HP Support Assistant couldn't find any newer drivers past version 30. I've consulted some colleagues and they suspect some sort of standard driver issue.

 

What can I do?

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