Display flickering

[hid34]

 My laptop screen is flickering like this.Any solution?

[Kuroi_Kenshi]

Hi @hid34,

Welcome to the HP Support Community! We're stoked to have you on board! 

To help us get started on resolving your issue, could you please share the model name of your device?

We're looking forward to helping you get back up and running! 

Best regards,

[hid34]

I have an HP victus 15 Ryzen 5 5600h and radeon rx6500m

[Kuroi_Kenshi]

Hi @hid34,

Welcome to the HP Support Community! 

Thank you for the response.

Try these steps:

Check for Windows Updates

1. Ensure Your Operating System is Updated:
   • Go to Settings > Update & Security > Windows Update.
   • Click Check for updates and install any available updates.

Update Graphics Drivers

Updating your graphics drivers may resolve the screen flickering issue.

Update AMD Graphics Drivers:

• Visit the AMD Drivers and Support website.
• Auto detect or manually select your graphics card model (Radeon RX 6500M).
• Download and install the latest drivers.

Update Integrated Graphics Driver:

• If your laptop has integrated graphics from AMD (Ryzen 5 5600H), you should update those drivers as well.
• Visit the AMD Drivers and Support website and select the driver for your Ryzen processor.

Adjust Display Settings

Check Refresh Rate:

• Right-click on the desktop and select Display settings.
• Scroll down to Advanced display settings.
• Verify the refresh rate and adjust it if necessary (common refresh rates are 60Hz, 120Hz, etc.).

Change Color Profile:

• In Advanced display settings, try changing the color profile to see if it resolves the issue.

Perform a Clean Boot

Performing a clean boot can help identify if a background program or service is causing the issue.

1. Perform Clean Boot:
   • Press Windows + R, type msconfig, and press Enter.
   • In the System Configuration window, go to the Services tab.
   • Check Hide all Microsoft services, then click Disable all.
   • Go to the Startup tab and click Open Task Manager.
   • In Task Manager, disable all startup programs.
   • Restart your computer.

Check for Malware

Sometimes malware can cause display issues. Run a full system scan using Windows Defender or any trusted antivirus software to ensure your system is clean.

Check Physical Connections

• Ensure Proper Connection:
  • Make sure the display cable is securely connected to the motherboard (if you feel comfortable opening your laptop).

I hope this helps.

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Take care and have an amazing day ahead! 🚀

Best regards,