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‎05-04-2025 11:26 PM - edited ‎05-05-2025 12:57 PM

HP Recommended
Product: HP OMEN 16-wf1096TX (A0EH4PA)
Operating System: Microsoft Windows 11

Hello,  after a recent windows 11 update i am facing a problem while using browser or any other apps except gaming my display hangs and goes blank for 2-3 seconds i start seeing black screen then it turns back on especially while switching videos on Youtube this does not happen while doing gaming. Please help me find a solution . I'll attach video link for reference: https://go.screenpal.com/watch/cThhhZnQTRT 

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3 REPLIES 3

‎05-05-2025 01:38 PM

HP Recommended

  1. Go to Settings > Windows Update > Update History > Uninstall updates.

  2. Select the recently installed update and uninstall it.

  3. Restart your laptop.
    Note: This only works if the update was installed within the last 10 days.

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‎05-05-2025 11:01 PM - edited ‎05-05-2025 11:04 PM

HP Recommended

i dont know whether the problem is due to windows 11 update or due to other issue but ill try the reinstall option of windows  

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‎05-11-2025 02:34 AM - edited ‎05-11-2025 05:58 AM

HP Recommended

Tried everything even reinstalling graphics driver still its happening 

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