04-30-2019 01:01 PM
Hello, something changed recently on my HP Spectre x360 13-ap033dx that causes the display to not be clear unless you are looking at it straight on and even then I would not call the colors vibrant. If you try to look at it at any kind of angle, the screen appears to be white and faded. I have checked and I am using the recommended screen resolution. I have the latest driver. The brightness is set correctly and I have looked at the color management settings and it all looks like it is set correctly. It worked perfectly fine until about 5 days ago. Any suggestions of anything else I can try to correct it? Thanks.
Solved! Go to Solution.
05-01-2019 02:05 PM
Welcome to the HP Support Community!
I recommend you update the BIOS and the graphics driver from the below link and check if it helps.
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
I am an HP Employee
05-02-2019 07:25 PM
Updating the BIOS did the trick. Thank you so much! I was really thinking it was going to be a bad display and wasn't looking forward to shipping the computer back for repairs. Thanks for answering my question.