• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
HP Recommended
14q-cs0017
Microsoft Windows 10 (64-bit)

I bought HP 14q-cs0017 in 2019 October. Some weeks ago, alternate dark and white shades started to appear at the bottom of the screen. I contacted customer care and they took 3 weeks to tell me that this is display leakage and is not covered under warranty. HP is giving this kind of **bleep**ty products and service, I would never recommend HP anyone and I will never buy HP again. **bleep**ty products ever!bios_IMG_20200916_170233.jpgblack_bg_IMG_20200916_170943.jpgwhite_bg_IMG_20200916_170720.jpg

1 REPLY 1
HP Recommended

@Sam_P_Raj I understand your concern and I will bring your issue to the attention of an appropriate team within HP.

Although, I'll need some private information from you in order to create a case for you.

 

Please look for a private message requesting additional information. 

Keep in mind not to publicly post personal information (serial numbers, case details, etc...).

If you are unfamiliar with how the Community's private message capability works, you can simply click here.

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Accept as solution" on my public post, that'll help us and others see that we've got the answers!

 

Thank you for visiting the HP Support Community. 

Riddle_Decipher
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.