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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Display issue - white spot/smudge

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03-03-2020 12:54 AM
Just noticed a white smudge on my screen when the display has a light colour background such as white. This laptop is only a few weeks old and I'm wondering if this is fixable or should I get sorted under warranty. I have tried doing a screenshot of it but it shows nothing in the clip.
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Accepted Solutions
03-05-2020 08:40 AM
Hi @arcvision
Welcome to the HP Support Community.
As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Asmita
I am an HP Employee
03-05-2020 08:40 AM
Hi @arcvision
Welcome to the HP Support Community.
As this is a hardware issue, I'd suggest you Contact HP in your region regarding the service options for your computer.
If you are having trouble navigating through the above options, please send me a private message with the region you are contacting us from. Check next to your profile Name, you should see a little blue envelope, please click on it.
Have a great day!
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!
Asmita
I am an HP Employee