Display issue

[Dhanshri3]

Display shoiwng blank

[Raj_05]

Hi @Dhanshri3,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

If the display on your Victus by HP 16.1-inch Gaming Laptop is showing a blank screen, here are some steps you can follow to troubleshoot the issue.

Check Power and Display Settings

• Ensure the laptop is turned on and connected to a power source. Check for any power lights or indicators.
• Try pressing F4 (or the Fn + F4) to toggle the display between external and internal monitors if you've used an external display before.

Restart the Laptop

• Hold down the Power button for 10-15 seconds to force a shutdown.
• Press the Power button again to restart the laptop and check if the screen responds.

Check for External Display

• Connect the laptop to an external monitor or TV via HDMI or USB-C to see if the issue is with the internal screen or something else.
• If the external display works, the issue may be with the laptop's internal display hardware.

Reset Display Settings

• If the screen remains blank, try performing a hard reset:
  • Turn off the laptop, unplug it, and remove any connected peripherals.
  • Press and hold the Power button for 15 seconds, then plug the laptop back in and power it on.5. Update or Reinstall Display Drivers
• If the laptop boots but remains blank after the initial startup, it may be a driver issue.
  • Boot into Safe Mode by pressing F8 during startup and update or reinstall the graphics drivers from Device Manager.

BIOS/UEFI Check

• If you can access the BIOS/UEFI (usually by pressing Esc or F10 at startup), check for any display settings and ensure that the laptop recognizes the display properly.

Perform a BIOS Reset

• If the issue persists, reset the BIOS to default settings:
  • Turn off the laptop.
  • Turn it back on while pressing F10 to enter the BIOS.
  • Choose to reset BIOS settings to default.

Hardware Check

• If the screen is still blank, the issue could be hardware-related, such as a faulty display, cable, or GPU.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support