• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z8AV)
Microsoft Windows 11

Display shoiwng blank

1 REPLY 1
HP Recommended

Hi @Dhanshri3,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If the display on your Victus by HP 16.1-inch Gaming Laptop is showing a blank screen, here are some steps you can follow to troubleshoot the issue.

 

Check Power and Display Settings

  • Ensure the laptop is turned on and connected to a power source. Check for any power lights or indicators.
  • Try pressing F4 (or the Fn + F4) to toggle the display between external and internal monitors if you've used an external display before.

Restart the Laptop

  • Hold down the Power button for 10-15 seconds to force a shutdown.
  • Press the Power button again to restart the laptop and check if the screen responds.

Check for External Display

  • Connect the laptop to an external monitor or TV via HDMI or USB-C to see if the issue is with the internal screen or something else.
  • If the external display works, the issue may be with the laptop's internal display hardware.

Reset Display Settings

  • If the screen remains blank, try performing a hard reset:
    • Turn off the laptop, unplug it, and remove any connected peripherals.
    • Press and hold the Power button for 15 seconds, then plug the laptop back in and power it on.5. Update or Reinstall Display Drivers
  • If the laptop boots but remains blank after the initial startup, it may be a driver issue.
    • Boot into Safe Mode by pressing F8 during startup and update or reinstall the graphics drivers from Device Manager.

BIOS/UEFI Check

  • If you can access the BIOS/UEFI (usually by pressing Esc or F10 at startup), check for any display settings and ensure that the laptop recognizes the display properly.

Perform a BIOS Reset

  • If the issue persists, reset the BIOS to default settings:
    • Turn off the laptop.
    • Turn it back on while pressing F10 to enter the BIOS.
    • Choose to reset BIOS settings to default.

Hardware Check

  • If the screen is still blank, the issue could be hardware-related, such as a faulty display, cable, or GPU.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.