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1 REPLY 1
09-18-2024 10:48 AM
Hi @Dhanshri3,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If the display on your Victus by HP 16.1-inch Gaming Laptop is showing a blank screen, here are some steps you can follow to troubleshoot the issue.
Check Power and Display Settings
- Ensure the laptop is turned on and connected to a power source. Check for any power lights or indicators.
- Try pressing F4 (or the Fn + F4) to toggle the display between external and internal monitors if you've used an external display before.
Restart the Laptop
- Hold down the Power button for 10-15 seconds to force a shutdown.
- Press the Power button again to restart the laptop and check if the screen responds.
Check for External Display
- Connect the laptop to an external monitor or TV via HDMI or USB-C to see if the issue is with the internal screen or something else.
- If the external display works, the issue may be with the laptop's internal display hardware.
Reset Display Settings
- If the screen remains blank, try performing a hard reset:
- Turn off the laptop, unplug it, and remove any connected peripherals.
- Press and hold the Power button for 15 seconds, then plug the laptop back in and power it on.5. Update or Reinstall Display Drivers
- If the laptop boots but remains blank after the initial startup, it may be a driver issue.
- Boot into Safe Mode by pressing F8 during startup and update or reinstall the graphics drivers from Device Manager.
BIOS/UEFI Check
- If you can access the BIOS/UEFI (usually by pressing Esc or F10 at startup), check for any display settings and ensure that the laptop recognizes the display properly.
Perform a BIOS Reset
- If the issue persists, reset the BIOS to default settings:
- Turn off the laptop.
- Turn it back on while pressing F10 to enter the BIOS.
- Choose to reset BIOS settings to default.
Hardware Check
- If the screen is still blank, the issue could be hardware-related, such as a faulty display, cable, or GPU.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
Raj_05
HP Support Community Moderator
HP Support Community Moderator
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