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HP Recommended
HP Notebook - 15-bs658tu
Microsoft Windows 10 (64-bit)

IMG_20200826_110912.jpg

I get a problem from this display screen it sometime get blue and pink colour screen what is possibility why this showing such colour is their any issue of display or anything else?

IMG_20200826_110955.jpg

 

 

 

 

 

1 REPLY 1
HP Recommended

@Abhi12_1998

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • When was the last time it worked without these issues?
  • Have you updated Graphics and Chipset drivers?
  • Have you checked the display on an external monitor?

Let’s try these steps to resolve the problem:

I recommend you attempt to access the BIOS screen by tapping on F10 while the computer is restarting, 

If the issue persists in the BIOS screen which is outside windows, it would confirm a hardware failure.

And, also try turning on or off color inversion.

  1. Select the Start button.
  2. Click Settings and select Ease of Access.
  3. Select Magnifier.
  4. Click the toggle control under Turn on Magnifier.
  5. Click the Gear icon in the Magnifier control window to open the Magnifier Options window.
  6. Click Turn on/off color inversion.
  7. Close the Magnifier Options window.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

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I am an HP Employee

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