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HP Pavilion x360 Convertible 14
Microsoft Windows 10 (64-bit)

I am getting a popup in my laptop's bottom right side corner, which hangs my PC and curser to do anything. can anyone help me to fix it? I am not understanding it will be a problem with software or hardware, already try to boot my system two times but still, the problem is not fixed. please check the video and guide me to fix this problem. Thanks...

1 REPLY 1
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Hi@Rv081190,

 

Thank you for posting on the HP Support Community.

 

Apologies for all the inconvenience

 

Don't worry as I'll be glad to help, 

I appreciate your efforts to try and resolve the issue. This sounds like hardware related issue with the display bezel and in order to fix this issue,  your computer needs to be serviced.  As we have limited support boundaries in the support community as of now. 

I would request you to reach out to our Support and our Support Engineers should be able to check the available service options in order to diagnose the computer physically.  HP Support can be reached by clicking on the following link:  www.hp.com/contacthp/

 

Please feel free to contact us here anytime you need any further assistance. Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution

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