• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Troubleshooting black screen issues on HP Notebooks: Click here to view the instructions!
HP Recommended
HP ENVY 15-as100 Notebook

Dear Team,

 My laptop display got damaged (i.e few cracked lines are appearing on screen) but working fine as of now.but don't know in future . My laptop warranty period is also over so can anyone suggest me solution to replace or repair display,

 

thanks in advance

Jananetha

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@jananetha, Welcome to the HP Support Community!

 

The part number for the display assembly can be found on page 17 of the service guide. You may check the product specifications on this page. Make sure you select the correct model number of your computer from the list.

 

Please reach out to the HP Support in your region regarding the service options for your Notebook. As it is out of warranty, you will be charged. You may also take it to a local store for repair.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

View solution in original post

1 REPLY 1
HP Recommended

@jananetha, Welcome to the HP Support Community!

 

The part number for the display assembly can be found on page 17 of the service guide. You may check the product specifications on this page. Make sure you select the correct model number of your computer from the list.

 

Please reach out to the HP Support in your region regarding the service options for your Notebook. As it is out of warranty, you will be charged. You may also take it to a local store for repair.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.