cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
84
Flag Post

Display physically damaged

HP Recommended
HP ENVY 15-as100 Notebook

Dear Team,

 My laptop display got damaged (i.e few cracked lines are appearing on screen) but working fine as of now.but don't know in future . My laptop warranty period is also over so can anyone suggest me solution to replace or repair display,

 

thanks in advance

Jananetha

1 REPLY 1
Highlighted
HP Support Agent
HP Support Agent
13,707 13,700 887 1,061
Message 2 of 2
Flag Post
HP Recommended

@jananetha, Welcome to the HP Support Community!

 

The part number for the display assembly can be found on page 17 of the service guide. You may check the product specifications on this page. Make sure you select the correct model number of your computer from the list.

 

Please reach out to the HP Support in your region regarding the service options for your Notebook. As it is out of warranty, you will be charged. You may also take it to a local store for repair.

 

Keep me posted for any other assistance.

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

Have a great day! 

KUMAR0307
I am an HP Employee

Reply
0 Kudos
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation