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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Display problem. Colour is distorted.

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07-02-2022 04:26 PM
Hello @Sumesh0411
Sorry to hear that you are having problems ...
Do you have the same picture error on a connected external monitor (vga/hdmi)?
Please report your results
best regards
---
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make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
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07-05-2022 04:42 AM
Hello @Sumesh0411
Since the notebook is constantly opened and closed, the internal display cable moves. This cable, or rather the connector at the end of the display, can sometimes come loose and lead to such color effects. Unfortunately, this requires disassembling the display to check and repair it.
In your case: Service is required !
- The computer should be disassembled and checked.
- [recommended] Thermal paste for CPU GPU and bridges should be renewed
- [recommended] The function of the fan(s) must be checked
- Check/repaire/replace internal display cable ( in most cases )
- Check screen
- General cleaning ...
If you can't do that, you should have it serviced by a professional notebook (chip level) repair store.
Please report your results
best regards
---
Dear Community Member, please click the button [ YES ] on "Was this reply helpful?" to say Thanks and
make it easier for other people to find this type of solution by marking the reply ▶️ [ Accept as Solution ] ◀️
Do this on the post I wrote that helped solve it.
Thank you very much
⌨️