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HP Recommended

I am facing issue on my victus after starting after 1 min 2 issue seemed and disappear  immediately see:-

Screenshot_2025-06-05-11-40-57-85_92460851df6f172a4592fca41cc2d2e6.jpg

Screenshot_2025-06-03-19-07-52-50_92460851df6f172a4592fca41cc2d2e6.jpg

 how can I fix ? Pls reply me

4 REPLIES 4
HP Recommended

@Harsh204, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Update Graphics Drivers (Intel + NVIDIA)

Go to HP Support Assistant and update everything listed.

Also manually check both:

NVIDIA Driver Download

Intel Driver & Support Assistant

 

Disable Startup Apps (Just to Test)

Sometimes third-party apps start too early and cause visual overlays:

Press Ctrl + Shift + Esc to open Task Manager.

Go to Startup tab.

Disable anything non-essential (e.g., Discord, Xbox, etc.).

Restart and observe if the issue persists.

 

Check for Display Artifacting

Try connecting to an external monitor via HDMI or USB-C.

If the same glitch appears there → GPU/software issue.

If not → It's likely your laptop's built-in display.

 

Run HP UEFI Hardware Diagnostics

Shut down the laptop.

Tap Esc repeatedly, then F2 for Diagnostics Menu.

Run Display Test and System Test.

 

I hope this helps.

Please feel free to reply here if you have any questions or if you need further clarification on any of the steps. 

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

HP Recommended

I had recently update nvidia intel drive around 5 days ago from hp support assistant should I leave it ? 

HP Recommended

The issue still happens what I do ? 

HP Recommended

Hey @Harsh204

 

Thanks for reaching out! Since the issue remains unresolved, I suggest contacting our phone/chat support team for personalized assistance. They can provide one-on-one help and may even be able to work their remote assistance magic to fix the problem.

 

Note: There might be a nominal charge for the service they provide.

 

Regards,

Garp_Senchau
I am an HP Employee

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