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HP Recommended
Hp laptop 15g-dr0xxx
Microsoft Windows 10 (64-bit)
  1. Display problem and IMG_20200416_215352.jpg

1 REPLY 1
HP Recommended

Hi,

Try completely updating the machine in Windows and through HP support assistant. You can follow this guide.

https://h30434.www3.hp.com/t5/Notebooks-Knowledge-Base/New-notebook-running-slow/ta-p/7057949

 

let me know,

David

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