08-16-2019 02:24 AM
I have HP Notebook - 15-bs179tx. Since last 4-5 days the display screen blinking a few times. sometimes it shuts off after blinking. Pl. give me solutions.
08-16-2019 08:07 AM - edited 08-16-2019 08:11 AM
I have the same issue, can't figure out how to solve it (HP 15-dw0015nl, bought 2 months ago).
I can't be productive and I can't rely on my PC. It's frustrating thinking that at any given moment I can lose my work and waste a lot of time troubleshooting this issue.
08-18-2019 06:05 PM
I contacted HP via Whatsapp, it was a complete failure.
They told me to follow a standard procedure ( reboot, reinstall windows, reinstall drivers. uefi check, etc...), but nothing worked. After I told them that the problem it's still unresolved, they disappeared and never answered me again!
I wish I've never bought this laptop and it's my last HP product for sure. I'll be sure that it's the last HP product also for my friends and at work.
So so disappointed!
08-21-2019 08:53 AM
there is a software called windows diagnostic software. it shows your pcs hard were and software health. it may be pre installed or you can download it from http://ftp.hp.com/pub/softpaq/sp98501-99000/sp98602.exe