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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Display screen replacement

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04-23-2024
09:53 AM
- last edited on
04-23-2024
11:30 AM
by
MayS
Hi team, I requested to need a my laptop screen replacement and it is damaged.
here the details of laptop,
HP Notebook - 14-ck2018tu Model
serial no : [personal information removed]
04-23-2024 11:28 AM
wish we could help you on this but we here are unable to assist you in this issue.
We are just a Community Support forum staffed by part-time volunteers not affiliated with HP.
We have no access to HP functional areas and can not help you with issues related to those.
These issues include:
-- Billing and invoices
-- Repairs, Service Centers and Technician Visits
-- Sales, Exchanges and Refunds
-- Warranty concerns -- Expiration, Renewal, or Extension
Nor are we able to contact customers via chat, email, text, or telephone.
If this device is still under warranty, for direct contact with HP, your best bet is to contact HP Customer Service to see what they will do for you:
https://www.hp.com/us-en/shop/cv/customerservice
If the warranty has expired, HP does not work on out-of-warranty equipment so you will need to seek out a local computer repair facility -- but be warned: repairs are usually VERY expensive as you not only have to pay retail prices for the parts, you also have to pay for labor to do the replacements and diagnostics. In many cases. the total cost will exceed that of replacing the computer.
Since we have no index or catalog of repair facilities, you have to look for one on your own.
I am a volunteer and I do not work for, nor represent, HP