Display turns off when screen is flipped into tablet mode

[dwalleck]

I've been struggling with a lot of issues with this laptop lately, but the latest issue I've found is that my screen turns off after a few seconds when I flip it into tablet mode. To go with that, flipping the screen back doesn't seem to enable tablet mode anymore or disable the keyboard. Manually turning on tablet mode doesn't disable the keyboard either.

I can't seem to find any errors in event logs or issues in the device manager that would cause either of these problems. I've tried deleting and re-installing both my video drivers and the sensor drivers, but that didn't help. I tried a fresh install of Windows as well and and I'm still seeing the same behavior. Given that I can't seem to find anything that looks like an error and the fact that my wifi is working itermittently, I'm really worried I'm dealing with some kind of hardware failure. Anyone have any other ideas?

[cscooper2000]

I have the same issue.  My monitor / turns off when I rotate into tablet configuration.  Did you find a solution?

[dwalleck]

The first time around I had to send it back in for a warranty repair. Have you tried installing the latest BIOS version? I did see some folks on Reddit who had the same issue and were able to resolve their problem that way. I had a partial recurrence of the issue (screen stayed on, but still wouldn't switch to tablet mode) that was fixed in a BIOS update in August. There's an even newer BIOS update from November. If a BIOS update doesn't work, you may have to chat with support about a repair.