• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎02-13-2020 05:13 AM

HP Recommended
Product: Probook 650 g4
Operating System: Microsoft Windows 10 (64-bit)

My first question is, does the Probook 650 G4 even support DisplayPort over USB-C.

The sign on the port says yes, and this handbook too (https://www8.hp.com/h20195/V2/GetPDF.aspx/4aa7-2388dee).

But there is no word of DisplayPort here: https://support.hp.com/de-de/document/c05962278#AbT4

And the official DisplayPort website doesnt list the Probook G4: https://www.displayport.org/product-category/computing/?ps=650&pman%5B0%5D=hewlett-packard

 

Did anyone manage to connect a display over USB Type C (DisplayPort) to the Proobook 650 G4?

1 ACCEPTED SOLUTION

Accepted Solutions

‎03-03-2020 04:16 AM

HP Recommended

1) the Probook 650 G4 supports DisplayPort over USB-C (atleast the i7, no descrete GPU version).

2) Managed to get it working after updating the BIOS.

In the device manager i saw that a USB UCM-UCSI ACPI device was not working correctly, deinstalled it and updatet the BIOS.

View solution in original post

Was this reply helpful? Yes No
1 REPLY 1

‎03-03-2020 04:16 AM

HP Recommended

1) the Probook 650 G4 supports DisplayPort over USB-C (atleast the i7, no descrete GPU version).

2) Managed to get it working after updating the BIOS.

In the device manager i saw that a USB UCM-UCSI ACPI device was not working correctly, deinstalled it and updatet the BIOS.

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.