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HP Recommended
HP OmniBook X 16 inch Laptop Next Gen AI PC 16-bg0000 (C9EV2AV)

I am seeing distorted text on Omnibook X with 2K OLED. I tried changing settings for the display but no use. Unable to find any icm file to downlaod to get color profile. Not sure if that would help either. Its a bran new laptop. I guess the display driver issue or display itself is faulty.

1 REPLY 1
HP Recommended

Boot into BIOS/UEFI and check whether the text is distorted there as well. If it is, I suggest returning the laptop and getting a replacement. Since it is brand new, it should still be covered under the return/replacement policy, usually 7–14 days. Use this as grounds to return it and request a replacement.

 

Let me know if you face any issues or confusion regarding the replacement. I haven’t explained everything in detail here because I’m bit busy this week. 

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