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‎09-27-2021 06:03 PM

HP Recommended
Product: HP Elitebook
Operating System: Microsoft Windows 10 (64-bit)

I have an HP docking station. I have two Acer monitors. One has HDMI and VGA hook ups.  The other Acer has HDMI and Port Station connect. Why can't I get the docking station to recognize my Acer connected with PS connection? Or why can't I get my Acer to recognize my docking station? Remember...the docking station only has two SP connections and one VGA connection.
Steve

Category:
3 REPLIES 3

‎09-27-2021 06:10 PM

HP Recommended

@Peeven13 

 

What is your HP Elitebook  and what is your dock ? Are they compatible ? I'm using HP USB-C G5 dock and HP Elitebook 840 G5 right now. I tested with 3 external FHD  monitors, no problem..

 

Regards.

BH
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‎09-30-2021 10:46 AM

HP Recommended

I have an HP Elitebook 745-G6 and the docking station is a CS14B2 Ultra slim(2013).

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‎09-30-2021 03:09 PM

HP Recommended

@Peeven13 

 

The dock must be very old. It is not on the following list

 

         https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

 

Regards.

BH
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