• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎01-04-2025 08:23 AM

HP Recommended

I just bought a docking station G5 essential. At my work we allready use it. So i thought i bought it myself for when i take my laptop to work at home. 
I have to AOS Q27C4X monitors connected with display ports to the Hp dock. When i attach my laptop everything works. 
But when i attach it to my computer it display not screens. The i attached it to my comp with my old monitor attach. I get the error "Display connection might be limited". 

I have a TUFF Z390-Plus | Rev X.0x
USB 3.1

USB 3.10

Head hub USB3.0
Generic superspeed USB-HUB.

*I bought a USB A to USB C adapter. To no avail. Please help

Category:
1 REPLY 1

‎01-04-2025 01:07 PM

HP Recommended

@TimvR 

 

Two machine are not the same. USB-C port on your machine could be a hopeless port which does NOT support Alt mode.  What is it ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.