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‎11-11-2022 07:04 AM

HP Recommended
Product: HP ENVY x360 Convertible Laptop PC 13m-bd0023dx

I have a HP ENVY x360 Convertible Laptop PC 13m-bd0023dx with Windows 11 Home.  Via the Thunderbolt port on the HP, I use the Corsair TBT100 Thunderbolt 3 Dock to connect to two external monitors (via the HDMI ports on the dock) and an ethernet cable. My HP has Thunderbolt Controller driver version 1.41.1134.0.  At times the setup works with no issues, but multiple times throughout the day one or both external monitors will disconnect and the internet via the ethernet will drop and the internet connection will revert to the Wi-Fi.  When this happens the HP will not recognize there are devices to connect to.  It is inconsistent as to what is dropped: I can have one external monitor connected, one dropped, and no ethernet connection, then later in the day I may have regained an ethernet connection, but both monitors are dropped.  

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