Does my laptop support 4K 60Hz output to external monitor display?

[Surendar27]

I own the HP Pavilion x360 - 14-cd0056tx laptop. Here is the product support page : https://support.hp.com/in-en/product/hp-pavilion-14-cd0000-x360-convertible-pc/20283983/model/223995... 

I have an external 4k monitor that can support upto 60Hz. But when I connect to it via a HDMI cable, I can only get options upto 4K 30Hz. I have to get to FHD resolution to get 60Hz option.

So I have 2 questions:

1. Does my laptop support 4K 60Hz output? If so, what should I do to get 4K 60Hz output? I would like to know if my laptop can support it before trying higher bandwidth HDMI cable. I do not know where to see the spec for this.

2. Does my laptop support connection to monitor via USB C cable? I tried it and I got a message saying connection might be limited. Please confirm if my laptop can connect to monitors via USB C.

[Nirvana_95 · Accepted solution]

Hi @Surendar27 

Welcome to the HP Support Community. Thanks for bringing this to our notice.

I see that you are facing display-related issues on your system. Do not worry, we are here to fix it.

Your system supports HP Display port, I would suggest you use the link below and follow the steps: https://support.hp.com/in-en/product/hp-pavilion-14-cd0000-x360-convertible-pc/20283983/model/223995... 

Hope this helps! Keep me posted. 

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