Does the HP 2311x monitor support a HDMI to mini HDMI cable?

[snacksmcghee]

Does the HP 2311x monitor support a HDMI to Mini HDMI cable?

The cable I am using is a Rankie cable.

I am trying to use the monitor as a dual monitor/second screen on my touch3.  The only video port the touch3 has is a Mini DP A.K.A. Mini HDMI.  Everything I have read indicates that these model monitors have various issues when trying to function as a second screen.  One problem that I have seen may apply to my situation.  I am concerned that this monitor will only function on a HDMI connection if the cable is considered a "high speed" cable. 

When plugging the monitor into my touch3 tablet, it does a endless cycle of trying to go into sleep mode and then trying to detect which video port to use.  When it cycles through detecting ports it will sometimes determine the HDMI as active but then try to cycle back into sleep mode only to start the process all over again.

The touch3 recognizes the monitor to the extent that it knows it has a second monitor connnected and then allows me to update the generic driver to the HP 2311x driver.  However when trying to configure the monitor under the windows 10 display settings it cannot detect the monitor.

I have tried the monitor settings on every possible setting from auto detect to setting HDMI as the primary preferred output.

I have rolled back drivers, deleted drivers, and reinstalled drivers.  I have tried every setting on the monitor.  I have also tried to phone support which was silly.  You guys  transferred me multiple times because noone knew how to begin to answer my questions.  My total time was 1 Hour and 30 minutes over 2 phone calls and speaking with 5 people who insisted transfer each time the question was presented.   I finally requested to speak to the engineering department within tech support which I read on a post exists from another person experiencing connection problems with this monitor however tech support claimed that a engineering department for support does not exist.  Another tip I tried was unplugging the monitor from all power and video, holding down the power button for just over 1 minute, in a attempt to do a factory reset which also does not work for my situation.

Is this a cable issue?  Are their reccomended cables?  Is it impossible to function with my tablet? Again, does the HP 2311x monitor support a HDMI to Mini HDMI cable?  Perhaps a miniHDMI to HDMI cable cannot be a high speed cable?

[Barachiel]

@snacksmcghee

Thank you for posting on HP Forums, 

Barachiel is at your service. 

I Understand you are in need of support,

And to help you out, I'm sending out a Private message with the required information's,

Good Luck. 🙂