Does the HP ENVY - 13-aq0502sa have a camera?

[MikeLeh]

HI, 

I recently purchased a HP ENVY - 13-aq0502sa laptop but the camera app in Windows 10 states it can't find a camera.  It looks like there is a physical camera above the touch screen so could you confirm if there is a camera on this model for use during Skype calls etc? 

thanks,

MikeLeh.

[banhien]

@MikeLeh 

Yes, it has an HP Wide Vision HD Camera with integrated dual array digital microphone . Its specs

       https://support.hp.com/au-en/document/c06415629

             

Regards.

[MikeLeh]

Hi Banhien, Thanks for your response. I can see #3 from the spec picture you posted but not #2. Perhaps they are there but not noticeable.

I've checked Device Manager and it doesn't list a camera so assuming the physical camera is there is there any other reason Windows 10 would not detect it on a new device?

Thanks again,

MikeLeh,