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‎01-10-2021 09:27 PM

HP Recommended
Product: HP Laptop 15-dw2xxx (8VX87AV)
Operating System: Microsoft Windows 10 (32-bit)

Trying to connect my HP EliteDisplay S14 to my Laptop through USB Type C.  

I get an message "Display connection might be limited"

Is my laptop compatible for display through USB C.   If not what are my option?

Also is there a way to update the USB C Driver?

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-14-2021 01:18 PM

HP Recommended

@Clutch3

 

I reviewed your post and I understand that you want to know whether the USB C port on your computer supports display.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I see that the computer that you have is a customized computer and I do not have the product specifications of your computer. However, as per the service guide for your computer, it looks like the USB C port doesn’t support the display.

 

 

 

Below is the link to the service guide for your computer.

 

http://h10032.www1.hp.com/ctg/Manual/c06941101

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎01-14-2021 01:18 PM

HP Recommended

@Clutch3

 

I reviewed your post and I understand that you want to know whether the USB C port on your computer supports display.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I see that the computer that you have is a customized computer and I do not have the product specifications of your computer. However, as per the service guide for your computer, it looks like the USB C port doesn’t support the display.

 

 

 

Below is the link to the service guide for your computer.

 

http://h10032.www1.hp.com/ctg/Manual/c06941101

 

I hope that answers your question and you have a great day!

 

P.S: Welcome to the HP Support Community 😊

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

Stay Home – Stay Safe

The_Fossette
I am an HP Employee

1 person found this reply helpful
Was this reply helpful? Yes No
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