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- Does the HP Pavilion - 15-cd067ca Type-C USB port support a ...

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12-20-2018 01:42 PM
Hi, I have tried connecting 2 monitors to my laptop. One is connected to the HDMI port, no issues. The other I tried conncecting to the USB Type C port but with no luck. I tried a USB-C Hub to HDMI Multiport Adapter, the USB ports worked by the USB C to HDMI Adapter. Does this port not support a display?
Thanks.
12-22-2018 03:29 PM
Welcome to HP Forums,
This is a great place to get support, find answers and tips,
Thank you for posting your query, I'll be more than glad to help you out 🙂
I see you need help in connecting type C port to display, on HP Pavilion - 15-cd067ca notebook. Don't worry as I have a few suggestions which should help you.
After reading your post, I did go through the Product specifications of your product and found that your product support 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s); 2 USB 3.1 Gen 1 (Data transfer only); 1 HDMI; 1 RJ-45; 1 headphone/microphone combo.
Hope this helps! Keep me posted for further assistance.
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Followed by clicking on "Accept as solution" from the drop-down menu on the upper right corner,
Thank you for posting in the HP Support Forum. Have a great day!
ECHO_LAKE
I am an HP Employee
12-22-2018 05:37 PM
Thanks Echo_Lake. I have already seen the specifications for my laptop, what I don't understand is whether that USB Type C supports a display or not? I have had no success connecting a display to it, so my guess is no. My next try is a docking station, fingers crossed.
12-23-2018 09:18 AM
Thank you for posting back.
To get the answer to this question, Yes! your correct, the USB 3.1 Type-C on this computer supports only data transfer.
Keep me posted for further assistance.
ECHO_LAKE
I am an HP Employee
12-25-2018 09:01 AM
I am responding on behalf of @Echo_Lake as he is out for the day. It is great to have you back and your patience is greatly appreciated.
Yes, I am sure the docking station should do the trick for you.
If any other questions arise, please feel free to write back to me.
Good day! Take care 🙂
Cheers!
The_Fossette
I am an HP Employee