Does the USB-C Port on 'HP Pavilion x360 Convertible 14m-ba0xx' Support USBC-HDMI with Mini Dock?

[KDSLS]

Hello all.

I am attempting to determine if/how I can use an HDMI connection over my USBC port.

I purchased a  miniHub from j5create but it doesn't work.  I don't know if this specific device is not compatible or if video is not support by the USBC port.  When I connect it to my laptop I get the following error: Display connection might be limited.  Make sure the DisplayPort device you're connecting to is supported by your PC.

Does the USBC port on this laptop support HDMI video?
When can I find a list of compatible adapters?

Much thanks

Regards,
KDSLS

[banhien]

@KDSLS 

Before we can help, we need to know what EXACTLY is your Pavilion x360 Convertible 14m-ba0xx ? Please use the following instructions to find out the model/product of your machine:

   https://support.hp.com/us-en/document/c03754824

           or

    https://support.hp.com/us-en/document/c00033108

Please do NOT post its Serial number (s/n).

Regards.

[KDSLS]

hello banhein.

HP Pavilion x360 14m-ba013dx

Thank you.

Regards

KDSLS

[banhien · Accepted solution]

@KDSLS 

The specs of your machine is

    https://support.hp.com/au-en/document/c05561158

It ONLY has  1 USB 3.1 Type-C™ Gen 1 (Data up to 5 Gb/s) port which does NOT support video out. You CAN'T use USB-C to HDMI cable to connect to a monitor. It has HDMI port, you have to use that port.

Regards.