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- Does the USB-C port on HP Pavilion - 15-ck002np support DP A...

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01-03-2022 07:51 AM
Does the USB-C port on HP Pavilion - 15-ck002np support DP Alt mode? I am trying to find a docking station to run two external monitors in extended mode. Most of the ones I have found so far require DP Alt mode. I have a custom USB/C to HDMI adapter from another manufacturer, but if I try to use it I get:
"Display connection might be limited. Make sure you .... blah blah blah"
Thank you.
01-03-2022 02:53 PM
Its specs
https://support.hp.com/au-en/document/c05844423
It ONLY has 1 USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s) port which does NOT support Alt mode nor Power Delivery. You can NOT use it to
- Charge your machine
- Connect to an external monitor with / without hub/dock/adapter
Regards.
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01-06-2022 03:52 AM
OK, thank you. BTW, maybe in the future it could be a good idea to update the HW spec to reflect this information instead of simply having "USB 3.1 Type-C™ Gen 1 (Data Transfer up to 5 Gb/s)", which doesn't really say nothing related to DP altmode. Maybe have something like: "Pavillion machines don't support USB-C DisplayPort (Alt mode)".
Quick question. What are the HP machines that currently support this feature in our current date?
Thank you.
01-06-2022 07:08 AM
Hi BH
I have a same issue, is there any work around for HP Notebook 14s-dq1505sa so that I can have two monitors working at same time? A specific docking station or anything? Or do I need to buy a new computer?
Thanks
Aaron