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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Driver download

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04-28-2024 04:37 PM
Hi! Need help where can I download drivers for these.
PCI DATA AQUISITION AND SIGNAL PROCESSING CONTROLLER
PCI\VEN_8086&DEV_9D31&SUBSYS_8484103C&REV_21\3&11583659&0&A2
PCI\VEN_8086&DEV_9D27&SUBSYS_8484103C&REV_21\3&11583659&0&F0
PCI\VEN_8086&DEV_9D2A&SUBSYS_8484103C&REV_21\3&11583659&0&F3
PCI\VEN_8086&DEV_1903&SUBSYS_8484103C&REV_08\3&11583659&0&20
PCI DEVICE
PCI\VEN_8086&DEV_522A&SUBSYS_8484103C&REV_01\00000001004CE00000
PCI MEMORY CONTROLLER
PCI\VEN_8086&DEV_9D21&SUBSYS_8484103C&REV_21\3&11583659&0&FA
PCI SIMPLE COMMUNICATIONS CONTROLLER
PCI\VEN_8086&DEV_9D3A&SUBSYS_8484103C&REV_21\3&11583659&0&B0
thank you
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04-29-2024 03:29 PM
You're very welcome.
The product specs indicate that it is supposed to have a touchscreen:
HP ENVY x360 - 15-cn0003ca Product Specifications | HP® Support
I have yet to figure out what controls the touchscreen as there is no driver for it on any notebook I have ever been familiar with.
You can see that is true for your notebook as well.
HP ENVY x360 - 15-cn0003ca Software and Driver Downloads | HP® Support
04-28-2024 04:46 PM
Hi:
For the PCI DATA AQUISITION AND SIGNAL PROCESSING CONTROLLER, and PCI MEMORY CONTROLLER, you need this driver:
Intel Chipset Installation Utility
https://ftp.hp.com/pub/softpaq/sp101001-101500/sp101171.exe
Restart the PC after installing the driver.
For the PCI device, you need this driver:
Realtek Card Reader Driver
https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96384.exe
For the PCI SIMPLE COMMUNICATIONS CONTROLLER, you need this driver:
Intel Management Engine Interface (MEI) Driver
https://ftp.hp.com/pub/softpaq/sp96001-96500/sp96386.exe
If there are multiple instances of the PCI DATA AQUISITION AND SIGNAL PROCESSING CONTROLLER, you will also need this driver:
Intel Dynamic Platform and Thermal Framework Client Driver
04-28-2024 08:30 PM
You're very welcome.
Try manually installing the drivers for each device.
For example for the Realtek card reader driver, go to the device manager.
Click on the PCI device needing the driver.
Click on the driver tab. Click on Update driver.
Select the 'Browse my computer for drivers' option and browse to the driver folder that was created when you ran the Realtek card reader driver.
That folder will be located in C:\SWSetup\sp96384.
Make sure that the Include subfolders box is checked and see if the driver installs that way.
Do the same for the rest of the drivers that didn't install but browse to their corresponding sp##### folder.
If you have issues installing drivers, I recommend instead of clean installing W10, use the HP cloud recovery tool to make a bootable USB recovery drive that will reinstall Windows, the drivers and the software that originally came with your notebook.
Here is an info link for how to use the utility. You will need a 32 GB USB flash drive for this.
HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support
You can download the software from the Microsoft Store:
04-29-2024 03:14 PM
Thank you. will download the app then buy usb for that and see what happens. is it possible that the screen is the issue for being unable to use the touch screen. HP ENVY X360 CN0003CA is supposed to be touch screen. i am thinking that i am scammed when i bought it.
04-29-2024 03:29 PM
You're very welcome.
The product specs indicate that it is supposed to have a touchscreen:
HP ENVY x360 - 15-cn0003ca Product Specifications | HP® Support
I have yet to figure out what controls the touchscreen as there is no driver for it on any notebook I have ever been familiar with.
You can see that is true for your notebook as well.
HP ENVY x360 - 15-cn0003ca Software and Driver Downloads | HP® Support