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- Dual HP E27Q G4 on a USB-C Dockingstation G5

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01-06-2023 06:39 AM
Product: HP EliteBook 840 G6 Notebook PC
Operating System: Microsoft Windows 11
I wanted to attach 2 E27Q G4 screens (each 2560*1440) via Docking Station G5 to my Elitebook 840 G6.
After a firmware update of the docking station and a reboot, I have one screen displaying the full resolution, while the 2nd screen just shows 1280*720.
Any ideas why I cannot select the full resolution on the 2nd screen?
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