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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Video, Display and Touch
- Dual monitor does not work.

Create an account on the HP Community to personalize your profile and ask a question
03-07-2025 07:49 AM
I have an issue the laptop will not allow dual monitor functions. Have purchased all different cables & adapters, splitters etc. Nothing has worked. HP support suggested to purchase a HP Dock to solve my problem. Purchased & installed HP Dock no luck with getting second monitor up & running.
03-07-2025 08:30 AM
Any dock that is not DisplayLink compatible will not work, the reason is that the USB-C port on the laptop is not image or DisplayPort compatible.
So find a DisplayLink certified dock that through software and hardware can transmit image.
I leave the link to consult for these dock select the one that interests you and then do the search on the internet for a seller of that model.
DisplayLink Products list | Synaptics
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