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HP Recommended
HP 17.3 inch Laptop PC 17-c0000 (2W0J5AV)
Microsoft Windows 11

I am looking to order this dual HDMI adapter  https://a.co/d/ivpk3Qx for my laptop. My system only has the Super Speed Type C and Super Speed Type A. I am concerned because the adapter says USB 3.0 as opposed to "type A".  I already have a type c dock  (Baseus 9 in 1), that I use for work, but when I plug my HP into the type C  it does not send the signal to the either of my two HDMI monitors. (of note, my work laptop is a DELL and the type C is a thunderbolt). 

If the above dual HDMI adapter will not work with the Super Speed type A, please advise of a low cost solution to accomplish this with my new HP laptop.  My monitors are Viewsonic VA 2447 MH 24 full HD 1080 p 75hz.

Thank you all in advance for any help.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Budbowtie71 

 

Your machine could be one of the following machine:

 

           https://support.hp.com/ee-en/product/hp-17.3-inch-laptop-pc-17-c0000/2100371409/model/2100371457/pro...

 

For example:              HP Laptop 17-cn0017nb

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


For more connectivity, please use


                         True Universal Docking Stations

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




View solution in original post

1 REPLY 1
HP Recommended

@Budbowtie71 

 

Your machine could be one of the following machine:

 

           https://support.hp.com/ee-en/product/hp-17.3-inch-laptop-pc-17-c0000/2100371409/model/2100371457/pro...

 

For example:              HP Laptop 17-cn0017nb

 

It ONLY has 1 SuperSpeed USB Type-C® 5Gbps signaling rate port which does NOT support Alt mode nor Power Delivery. You can NOT use it to

  • Charge your machine,
  • Connect to an external monitor with/without hub/dock/adapter (some hubs may have builtin chip to support this)

If you wish to connect 2 external monitors (only), you can use

  • Monitor 1: HDMI direct cable,
  • Monitor 2: Using a Displaylink Certified USB-A to HDMI adapter such as

                                     USB to HDMI Adapter


For more connectivity, please use


                         True Universal Docking Stations

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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