• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Join the HP Community Solve‑a‑thon | Help Others & Share Your Solutions | Live on Zoom | 2:30 PM to 2:30 AM IST | Every Wednesday Click here to know more
Locked

‎10-04-2021 08:50 PM

HP Recommended
Product: HP Laptop & Dell Docking Station

I am trying to setup my monitors with my laptop plugged into my docking station. I have 2 hdmi monitors. One is plugged directly into the laptop and works just fine. The other hdmi monitor is plugged into my dell docking station which is connected to the laptop via USB-C. My laptop is recognizing other devices via the docking station such as my wireless mouse and keyboard, but it is not detecting the additional hdmi monitor though. I have tried reseting, detecting, etc. with no luck. Any suggestions on how to get this to work?

 

I have also tried swapping which monitor is plugged into the laptop versus which is plugged into the docking station, and it hasn't made a difference. Only the one plugged into the laptop is registered.

Category:
1 person had the same question
1 REPLY 1

‎10-04-2021 09:28 PM

HP Recommended

@alaska__ 

 

What is your HP machine and what is your Dell dock ? Are they compatible ?

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.