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Kristin_S
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E14 G4 has power, but not working

‎09-23-2021 06:32 PM

HP Recommended
Product: HP E14 G4 Portable Monitor

I have an EliteBook x260 1040 6G and got the E14 G4 portable monitor as a free gift with purchase.  It was working until a month ago.  There is power going to it, but then it comes up with:

 

Monitor Status

USB-C Video 1:  Inactive

USB-C Video 2:  Inactive

 

Auto-Switch Input:  On

 

Next screen comes up with:

 

Input Signal Not Found

 

USB-C Video 1

Check the video cable and video source. 

 

I really miss having a second screen and wonder why it stopped working all of a sudden?  Any help appreciated 🙂

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