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- ENVY x360 - 15m-dr0011dx issue after bios update

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11-27-2022
03:42 PM
- last edited on
11-28-2022
12:36 PM
by
MayS
Product: HP ENVY x360 - 15m-dr0011dx
Hello
I have a ENVY x360 - 15m-dr0011dx
After updating its BIOS to f18 The laptop does not turn on properly, the system turns on, but the screen does not light up
I turn it off by holding the power key for 10 seconds and then Holding the Windows key and B key or the Windows key and V key and power on after repeating these actions several times
The system starts up correctly, but after turning it off, I have to repeat the same steps to turn it on
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