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- EliteBook 840 G6 camera doesn't show up anywhere

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09-26-2023 04:09 AM - edited 09-26-2023 04:09 AM
Product: HP EliteBook 840 G6 Notebook PC
Hey,
I've got a EliteBook 840 G6, newest firmware, and the built-in Webcam doesn't show up anywhere.
Not in UEFI as a toggle, not in Linux (lsusb), not in Windows. I've checked the connector and flashed newest UEFI bundle multiple times to no avail.
Yes, I've reset the UEFI and firmwares (long hold on power button).
What could have gone wrong here?
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