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‎07-29-2021 05:29 PM

HP Recommended
Product: Elitebook 830 G6
Operating System: Microsoft Windows 10 (64-bit)

Scenario:

I want to drive laptop display + 3 external HP DP monitors (E243i), using Elitebook 830 G6 and Thunderbolt Dock G2 120W

 

Current configuration:

The Thunderbolt dock is connected to the Elitebook 830 G6 via USB-C.

---> Left-Monitor connected to dock via DP

---> Center-Laptop screen/display

---> Right Monitor connected to dock via DP

When ever I attempt to add a 3rd external monitor via the dock (using either USB-C to DP cable or Thunderbolt to DP...or even USB-C to HDMI) the monitor will not work and when I check the Intel Graphics command center I get an error "display capacity exceeded"

 

Any suggestions/info or help is greatly appreciated smart people 🙂

 

 

 

 

Category:
1 REPLY 1

‎07-30-2021 01:37 AM

HP Recommended

@citdl_csu 

 

The following document shows the combinations of docks and monitors

 

          https://www8.hp.com/h20195/v2/getpdf.aspx/c04168358

 

Regards.

BH
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